Enrolling in Benefits

You can enroll in benefits as a new hire or during the annual Open Enrollment period. New hire coverage begins on the date of hire as long as you enroll within 30 days of becoming eligible. If you miss the enrollment deadline, you’ll need to wait until the next Open Enrollment (the one time each year that you can make changes to your benefits for any reason).

Exploring Your Benefits

Use this website to explore your benefit options, compare plans, and review helpful resources. When you are ready to enroll or make changes, click on the red “Explore…” tab for instructions and access to Workday. Some benefits have a separate enrollment process, so review the individual benefit page for details.

Workday

Workday is an online system that enables you to make all your benefit decisions in one place. If you don’t have access to a computer, you can access Workday from a tablet or smartphone. Download the app on the App Store or Google Play Store to get started. Your organization ID: rakuten.

Before You Enroll

• Know the date of birth, Social Security number, and address for each dependent you will cover.
• Review your enrollment materials to understand your benefit options and costs for the coming year.

Getting Started

To enroll, simply follow these steps:

For new hires, log into your Workday account and complete the benefit election task in your Inbox once it is available during your onboarding process.

During our annual open enrollment period, you will receive an open enrollment election task in your Inbox along with additional details about how to enroll at that time.

To change your benefits mid-year with a qualifying life event, please reach out to HR Services.

Commuter Elections

Commuter elections take place inside the HealthEquity website or mobile app. This allows for better customer service and additional time to make commuter elections for the upcoming month. Please log in to healthequity.com to get started.

For information on how to contact each vendor, download the vendor app, navigate to the carrier’s website, or click Plan Contacts.